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Inquiry form

Please see the FAQand if you cannot solve it, please contact us using the form below. If you have set the domain specified reception settings, please set so that you can receive emails from @ suqqu.com, @ onlineshop.suqqu.com and @ kao.onmicrosoft.com.

  • Note) 1.Required items are required. Please be sure to fill it out.
  • Note) 2. Please do not use half-width kana.
Inquiry contentrequired

1. Subject

Name (Japanese)required
Email Addressrequired

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Telephone numberrequired
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Postal code
  • * Please note that you may be required to take a rest, such as at the end of the year.
  • * The response by E-mail by our company is for the purpose of answering only the specific questions of customers who contact us. It is strictly prohibited to divert part or all of the contents of the response, to secondary use, and to disclose it to other customers without the permission of the Company.
  • * Depending on the content of the inquiry, if you have time before giving a reply, or if it is not appropriate to give a reply from us, we may not be able to give you a reply. Please note.
  • * Please note that outside of business hours such as Saturdays, Sundays and holidays, New Year holidays, summer holidays etc., it may take some time to answer.
  • * See SUQQU Privacy Policyfor more information on the handling of personal information .

If you would like to make a phone call, please contact:

Contact regarding online shopping
TEL: 0120-090-022 [Weekdays 10:00 to 17:00] (Saturdays, Sundays, and holidays)

Inquiries regarding products, stores, etc.
TEL: 0120-988-761 [Week day 10:00 to 17:00] (Saturdays, Sundays, and holidays)

For inquiry time, here